At the heart of our learning and development is store skill training. Our store team members receive extensive training that prepares them for "making, baking and taking" pizzas. Advancement from Drivers and Customer Service Representatives to Assistant Managers and General Managers is achieved by completing our Crew Training Program on leadership and running the business.

Work Books 1, 2 and 3: For Crew and Assistant Managers
These workbooks cover every topic you need operational training for: Product quality, safe delivery, customer service, cost controls and sales building. Book 1 includes an audio CD and store tour. Book 2 includes a multimedia CD with the old CBT classes for sanitation and product quality. Book 3 includes a multimedia workbook, action planning projects and classroom modules, including SMAC objectives, P&L and leadership.

Assistant Manager Classroom Workshops
We have eight new two-hour classroom training workshops to cover critical Book 2 topics such as safety & security, product quality, sanitation/equipment maintenance, customer service, opening/closing, sales building, cost control, and PeopleFirst.

High Performance General Manager
This two-day interactive learning experience revolves around goal setting and training in the areas of operator, customer, sales builder, leader and trainer.

Effective Supervision, at the World Resource Center
The Effective Supervision class is a three-day workshop specifically designed for Domino’s Pizza multi-unit franchisees and supervisors. Its highly-interactive format includes a special leadership segment from CEO Dave Brandon called “The Team, The Team, The Team.” Other topics include: the role of the supervisor, the eight types of effective store visits, planning a productive and effective week, how to conduct effective AM and GM meetings, internal theft detection and investigation, and building a strong bench.

Domino’s Pulse Training, at the World Resource Center
This new three-and-a-half-day class covers everything from preparing for your first shift to team member check out to menu and labor management.